Mardi 17 juillet 2007
…Or are you too busy to think?
 
What happen if we don’t think critically?
-         Effect the quality of our work and performance
-         Effect the quality of our decision (hasty decision/ conclusion)
o       That’s Easy, When do we start
o       Will not work, Can’t do that
-         Effect to colleagues and subordinates- they will easily recognized it
 
How to Develop Critical thinking?
-         Challenging your own patterns and mechanisms together with your team.
-         Asking questions to colleagues or to oneself- WHY? WHY? WHY? WHY?
-         Keep an open mind: find another solution and comparing
-         Think outside the box: be stupid, be unreal, be ridiculous, be outrageous, be out of this world…HAVE FUN!
-         Focus and be objective
-         Test and run the solution
-         Create a groundswell of thinking- by working together with different personalities
-         Turn negative judgment into positive one
 
Judgment
-         Negative
-         “That’s never going to work”
-         “Can’t do that”
-         “Have tried that and failed”
 
-         Positive
-         “That’s interesting”
-         “We can do it”
-         “We should try again”
Summary
-         “The impossible we can do immediately, miracle takes a little longer”,
-         “Change your thinking and you will change your life”.
Par Jean Christophe MARCHIN - Publié dans : Customer Focus
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